Strong technical support

Online Technical Support (Principles, Applications)

Our company's website has undergone a comprehensive revision, featuring new technology and service sections. The "About Ice Makers" and "About Chromatography Cabinets" columns provide various introductory articles on the principles, component composition, applications, and proprietary technologies of ice makers. This allows you to gain a deep understanding of ice makers while browsing the website, and through this knowledge, you can effectively distinguish and compare ice makers you are about to purchase, ensuring you buy truly good products.

Rich Industry Experience

Our company's founding team has over 10 years of industry experience, possessing a thorough understanding of laboratory equipment and an accurate grasp of customer needs. In terms of manufacturing technology, we have core personnel with over 25 years of experience in mechanical and electronic technology. Our circuit control system is independently developed and holds multiple patents, providing strong technical assurance for customer applications.

Remote Training

Our company periodically provides technical or after-sales service training to users or distributors in need, via the website, QQ, video communication, and other methods.

Video Support

Our company will provide product introduction videos for each product category, such as: snowflake ice maker video introduction; installation and debugging videos, such as: multi-functional biological experimental chromatography cabinet installation video; and after-sales maintenance videos. This ensures that customers fully understand the product knowledge, can use the products worry-free, perform appropriate maintenance, greatly extend the machine's lifespan, ensure the smooth progress of experimental work, and achieve a win-win outcome.